CBS does SWG
CBS News recently interviewed John Smedley, CEO of SOE (Sony Online Entertainment) about the changes to Star Wars: Galaxies last year. It’s quite interesting and, probably because it’s actually a ‘reputable’ journalistic organisation, elicited some better response from Smedley than the usual amateur gaming sites whose usual approach to a constructive and informative interview goes along the lines of “Go on, admit that you’re crap. You’re crap and you know you are.”
Full article is here.
Be sure to also read the letter that a supposed ex-volunteer support officer for SOE wrote too. This ties in with what I read in the online journal of another former SOE employee and Everquest 2 forum moderator who bitched about a lot of what she was asked to do to deceive the customers. (I might consider adding the link later or asking if I can repost what she said here.)




